Shipping Policy

At Vedashah Care Private Limited, we are committed to delivering your order safely and on time across India.

1. Shipping Coverage

We currently ship our products across most serviceable locations in India. Delivery availability may depend on the courier service and the pincode provided at the time of ordering.

2. Order Processing Time

Orders are generally processed and dispatched within 1–2 business days after the order is confirmed.

Orders placed on Sundays or public holidays may be processed on the next working day.

3. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the destination, courier availability, weather conditions, and other unforeseen circumstances.

Remote and non-serviceable areas may require additional delivery time.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at the time of checkout before the order is placed.

Any free-shipping offer will be applicable only according to the terms mentioned with the respective offer.

5. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and orders, subject to courier service availability and verification.

We may contact you to confirm your COD order before dispatch.

6. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through SMS, WhatsApp, email, or other available communication channels.

You can use the tracking information provided to check the status of your shipment.

7. Delayed Delivery

Delivery timelines are estimates and may occasionally be affected by factors beyond our control, including:

• Weather conditions

• Courier delays

• Public holidays

• Natural disasters

• Transportation disruptions

• Incorrect or incomplete address details

• Pincode/serviceability issues

• Other unforeseen circumstances

We request customers to allow additional time in such situations.

8. Incorrect Address or Contact Details

Customers are responsible for providing accurate name, mobile number, complete delivery address, and pincode while placing an order.

Vedashah Care Private Limited will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

9. Failed Delivery / RTO

If an order cannot be delivered because of an incorrect address, customer unavailability, refusal to accept the parcel, or repeated failed delivery attempts, the shipment may be returned to our facility.

For Cash on Delivery orders, repeated refusal or non-acceptance of shipments may affect eligibility for future COD orders.

10. Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact our customer support as soon as possible and provide relevant details and photographs/videos of the package, if requested.

11. Contact Us

For shipping-related questions or assistance with your order, please contact us:

Vedashah Care Private Limited
Sector-63, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
Email: vedashahcare@gmail.com
Phone:9389867598

We will be happy to assist you with your order and delivery-related queries.