Terms & Conditions

Last Updated: September 2026

Welcome to Vedashah Care. These Terms & Conditions govern your access to and use of the website vedashahcare.in and the purchase of products available through our website.

By accessing our website, browsing our products, placing an order or using any of our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or place an order.

1. About Vedashah Care

Vedashah Care is engaged in the marketing and sale of Ayurvedic and herbal wellness products.

Vedashah Care is not the manufacturer of the products sold through our website. Products are manufactured by independent third-party manufacturing partners and are marketed and sold by Vedashah Care.

Product-specific manufacturer and regulatory information may be provided on the product packaging or applicable product documentation.

2. Eligibility

By using this website or placing an order, you confirm that:

• The information provided by you is accurate and complete.

• You are legally capable of entering into a transaction under applicable law.

• You will use the website only for lawful purposes.

• You will not use the website for fraudulent, abusive or unauthorised activities.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications and other information displayed on our website are accurate.

However, product packaging, appearance, labels or other details may change from time to time due to updates by manufacturing partners or other legitimate business reasons.

Actual product packaging may differ slightly from images displayed on the website.

The information provided on the website should not be interpreted as a guarantee of any particular result or outcome.

4. Ayurvedic and Herbal Products

Our products are offered as Ayurvedic and herbal wellness products.

Information provided on our website is for general product and informational purposes and is not intended to replace professional medical advice, diagnosis or treatment.

Customers should carefully read the product label, ingredients, directions for use, warnings and other information supplied with the product before use.

If you have a medical condition, are taking medication, are pregnant or breastfeeding, or have any concerns regarding the use of a product, you should consult an appropriately qualified healthcare professional before using the product.

Do not use any product contrary to its label instructions.

5. Product Availability

All products are subject to availability.

We reserve the right to modify, discontinue or temporarily suspend the availability of any product without prior notice.

If a product becomes unavailable after an order has been placed, we may contact you and provide an appropriate resolution, including cancellation or refund where applicable.

6. Product Prices and Offers

All prices displayed on the website are subject to change without prior notice.

Promotional offers, discounts, coupons and special prices may be subject to additional conditions and may be available only for a limited period.

We reserve the right to correct pricing, promotional or technical errors.

If an order is affected by a genuine pricing or technical error, we may cancel the affected order and inform the customer.

7. Placing an Order

When you place an order through our website, you are requesting to purchase the selected product or products.

After placing an order, you may receive an order confirmation through the contact information provided by you.

An order confirmation does not necessarily mean that the order has been finally accepted for fulfilment. We reserve the right to verify, accept, reject or cancel an order where reasonably necessary.

Reasons for cancellation may include:

• Incorrect or incomplete customer information

• Product unavailability

• Pricing or technical errors

• Suspected fraudulent activity

• Duplicate or suspicious orders

• Repeated failed deliveries

• Incorrect contact or delivery information

• Other circumstances affecting successful fulfilment

8. Customer Information

You are responsible for providing accurate information when placing an order.

This includes:

• Correct name

• Active mobile number

• Correct email address, where applicable

• Complete delivery address

• Correct PIN code

• Any other information required to fulfil the order

Vedashah Care shall not be responsible for delivery problems caused by incorrect, incomplete or inaccurate information provided by the customer.

9. Order Verification

For certain orders, particularly Cash on Delivery orders, we may contact the customer to verify the order before dispatch.

Verification may be carried out through phone calls, SMS, WhatsApp or other available communication methods.

If an order cannot be reasonably verified, we reserve the right to delay, cancel or restrict the order.

10. Cash on Delivery

Where Cash on Delivery is available, the customer agrees to accept and pay for the order at the time of delivery.

Customers should place a COD order only when they genuinely intend to receive the product.

Repeated refusal of COD shipments, incorrect contact information, fake orders or repeated unsuccessful deliveries may result in COD restrictions or cancellation of future orders.

11. Shipping and Delivery

We work with third-party logistics and courier partners for delivery.

Estimated delivery times are provided for guidance only and may vary depending on the delivery location and circumstances.

Delivery may be affected by:

• Courier network conditions

• Weather

• Public holidays

• Natural events

• Operational delays

• Incorrect customer information

• Remote delivery locations

• Government restrictions

• Other circumstances beyond our reasonable control

Once an order has been handed over to the courier partner, delivery is subject to the courier's operational process.

12. Delivery Attempts

Customers are responsible for being available at the provided delivery address or making reasonable arrangements to receive the order.

If multiple delivery attempts fail because the customer is unavailable, unreachable or refuses to accept the shipment, the order may be returned to the sender.

Additional shipping or re-delivery arrangements may apply where permitted.

13. Cancellation of Orders

You may request cancellation of an order by contacting our customer support team as soon as possible.

Cancellation may not be possible once an order has been packed, dispatched or handed over to a courier partner.

For COD orders, refusing delivery is not considered a proper cancellation request.

14. Returns, Replacement and Refunds

Returns, replacements and refunds are subject to our Return & Refund Policy.

Eligibility may depend on factors including:

• Product condition

• Order status

• Reason for return

• Packaging condition

• Whether the product has been opened or used

• Time elapsed from delivery

• Applicable return conditions

Customers should review the Return & Refund Policy before placing an order.

15. Damaged, Defective or Incorrect Products

If you receive a product that appears damaged, defective or different from the product ordered, please contact our customer support team promptly.

We may request photographs, videos, order details or other reasonable information to verify the issue.

After verification, we may provide an appropriate resolution in accordance with our applicable policies.

16. Refund Processing

Where a refund is approved, the refund will generally be processed through the applicable payment method or in another appropriate manner depending on the transaction.

The time taken for the amount to reflect in your account may depend on the payment provider or financial institution.

For Cash on Delivery orders, refund arrangements may require additional information from the customer.

17. Prohibited Activities

You must not:

• Use our website for unlawful purposes.

• Provide false or misleading information.

• Place fraudulent or fake orders.

• Attempt to interfere with website security.

• Attempt unauthorised access to our systems.

• Copy or misuse our website content.

• Use automated systems to improperly access or collect website information.

• Engage in activity that may damage or disrupt our website or services.

We reserve the right to take appropriate action against misuse or fraudulent activity.

18. Intellectual Property

All content displayed on this website, including but not limited to:

• Vedashah Care name and branding

• Logos

• Product names

• Product descriptions

• Photographs

• Graphics

• Videos

• Website design

• Text and marketing material

is owned by, controlled by, or appropriately used by Vedashah Care or its licensors.

No part of the website may be copied, reproduced, modified, distributed or commercially used without prior written permission, except where permitted by applicable law.

19. Third-Party Services

Our website may use third-party services including payment gateways, courier services, analytics tools, advertising platforms, communication services and other technology providers.

Your interaction with such services may also be governed by the terms and policies of the respective third parties.

Vedashah Care is not responsible for the independent operation, availability or policies of third-party services.

20. Website Availability

We make reasonable efforts to maintain the availability and functionality of our website.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure or available at all times.

We may temporarily suspend or modify the website for maintenance, security, updates or operational purposes.

21. Limitation of Liability

To the maximum extent permitted under applicable law, Vedashah Care shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website, delay in delivery, temporary website unavailability or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

22. Events Beyond Our Control

Vedashah Care shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, government actions, strikes, transportation disruptions, technical failures, internet disruptions, courier disruptions, epidemics or other unforeseen events.

23. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, process and protect personal information provided by customers and website visitors.

24. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Any revised version will be published on this page with an updated Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

25. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising from or relating to these Terms & Conditions, the website or an order shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

26. Contact Us

For questions regarding these Terms & Conditions, orders or our services, please contact:

Vedashah Care

Email: vedashahcare@gmail.com

Phone: 9389867598

Customer Support Hours:
10:00 AM – 7:00 PM
Monday to Sunday

Website: vedashahcare.in

27. Acceptance of Terms

By accessing vedashahcare.in, placing an order or using our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

Thank you for choosing Vedashah Care.